By using this platform, you agree to be bound by these terms and conditions. Click here to remove this message.

Back to search all records

Coidanet

Summary

Description

Operational Information

Evaluation

More Info

Summary

Coidanet (the Network for the Promotion of Galician Autonomy) was an online network and portal for carers and dependent people developed and promoted since 2006 by the regional government of Galicia and the Delegation of Equality with support from the national information society program Plan Avanza.

Coidanet was directed at skilled and unskilled care workers, informal carers and people in dependency situation and supplied seven types of services: on-line consultation, forum, self-care, advice on environmental adjustments, assistive technologies, teleassistance and teletraining.

The services were free of charge, with a low contribution by users only for the loan of the technical aids in case of teleassistance (about 20€).

The initiative, that took place in the Galicia Region, involved different professionals for each type of service provided: psychologists, General Practitioners, social care workers, lawyers.

There is not impact assessment.

Coidanet website was available till September 2013 but it is no longer running.

 

Description
refers to the target users, kind of service provided, ICTs typologies and devices used

Help
Coidanet
Help
Help
Spain
Help
2006
Help
Help

The service aimed at providing training for patients, informal and formal carers.

It had three main objectives:

  1. Promote the participation and the responsibility of the socio-community.

  2. Ensure equal opportunities for all Galician people.

  3. Mitigate the causes of social disadvantage.

Help

The Galicia Care and Dependency Service is a major work area of the Galician Welfare System and addresses the care and empowerment of dependent people over 65 years old. It implements all activities promoted by the Galician welfare System in the field of promoting autonomy and care among dependent older people. The Network for the Promotion of Galician Autonomy (Coidanet) was one of the programme that offered people a service for the development of ICTs for enhancing the independence of old and dependent people.

Help

Yes Care Recipients
Yes Informal carers
Yes Paid assistants
Yes Formal carers

Help

Not available

Help

No Independent Living
Yes Information and learning for carers
Yes Personal Support and Social Integration for carer
Yes Care coordination

Help

Online consultation: This service (available 24/7) provides a point of contact with qualified professionals in the field of personal autonomy and care for dependent people (an interdisciplinary team). The portal provided online training workshops on topics such as ‘Bioethics and dependency’, ‘Burn out Syndrome’ and ‘Dependency legislation’.

Forum: The registered user can participate on the forum of Coidanet.

Self-care: The COIDANET portal provided all the measures needed to facilitate the work of the carer/care worker. They were available through the following programmes: Psychological help; physical care service; respite service; guides (in development); carers’ rights (in development).

Accessibility: Adaptation in the house: provided guidance and advice on possible adjustments to the environment of the person with reduced mobility. It promoted and provided optimal conditions for accessibility in their immediate environment.

Galician Service of Mobility to Support Staff. It is a service tht halped the mobility of impaired people through logistic and practical solutions (adapted cars and ambulances).To access this and the relevant content the user must be registered with COIDANET.

Assistive Technologies: The Network Support COIDANET put into operation a service that loans technical aids. The objective was to temporarily provide a catalogue of technical aids (Rail articulated bed, cranes,) for people who have a limitation or restriction on their daily activities. This allowed a greater level of personal autonomy for dependants. The length of the loan was a minimum of 1 month up to a maximum of 3 months, with an extension of another 3 months depending on the circumstances of each user. The costs of collection and delivery of technical aids did not exceed more than 20€.

Teleassistance: The programme of resident teleassistance was one of continuous monitoring.

The beneficiaries used ICT, which provided a contact with personnel who could instigate an immediate response to situations of emergency, and support in cases of loneliness and isolation.

This programme included the following services:

• Alarms and programme management: The Rapid Response Service provided communication between the user and the centre of attention, which was attended by qualified personnel to act appropriately in cases of emergencies, insecurity, loneliness and isolation. This was complementary to a calendar reminder service for certain tasks: the control of chronic and medical treatments and medical and social consultations.

• Localization service: GPS tracking system designed for people with minor or moderate dementia, intellectual disability and / or minor mental illness.

Teletraining: This service was a training platform for carers and care workers, offering a range of different workshops, for example on bioethics and dependence; the Law of Dependency and other legal regulations; burnout syndrome.

Employment: it was directed to families with dependent relatives and professional care workers. The first could be trained and supported by experts in dependency; the second had the possibility of insert their resumes in the job section of Coidanet.

Help

Required devices are personal computer and internet connection. In case of teleassistance also alarms and devices for calling emergency centre in case of need.

Operational Information
refers to the type of funding, budget, sustainability and organisations involved

Help
Both public and private
Help
Public service funding: Government, Regional, Local Authorities, non-profit public entities
Help

Galicia Government.

Help
Private out of pocket: users pay the service by themselves
Help

The services are mainly free of charge, except for the teleassistance service, for which users are required to pay a low fee of 20€ for renting technical aids.

Help

Not applicable

Help

The service was funded by the Galicia Government, but now it is no longer running. The reasons of the service's termination are unknown.

Help
Help
Help

Not available

Help

Yes Authorities
No Private Care Sector
Yes Health and Social Care Systems
No Third Sector
No Private Companies

Help

Not available

Help
Not applicable
Help

Yes Informal Carers
Yes Health Professionals
Yes Social Care Professionals
No Privately-Hired Care Assistants (inc. Migrant Care Workers)
No Volunteers

Help

All services are provided by a multidisciplinary team, with qualified professionals in the field of autonomy and care for dependent people: psychologists, sociologists, General Practitioners, lawyers and also technicians for the teleassistance.

 

Help

Not involved

Help
Help

Not available

Help

The initiative website was the main promotion strategy, but also leaflets in the public offices of Galicia.

Evaluation
refers to the impact of the service on end-users, care organisations and authorities

Help

Not available

Help

Not available

Help

Not available

Help

Strengths

  1. The service was a large source of information on all care related issues, events, care products by the means of a multidisciplinary approach.
  2. The service gave to professional care workers the ability to insert resumes into the jobs section of Coidanet, to offer services and respond to demands that may be of interest.

Weaknesses

  1. The online services of Coidanet are entirely based on the Gallego language: this restricted the access to the speakers of Gallego.
  2. The service is available after registration only, that requires many personal data and a long procedure.
  3. There are no available information on users number.
  4. An outcomes assessment is lacking.
  5. Reaching additional information on the service has been not possible, due to the fact that the service is closed.

Threats:

  1. Many products and services notified in the website were for sale and this could lead visitors to pay not attention to other free services.

Challenges:

  1. Adding other languages in the website.
  2. Improving the website with more information about the service provider, their mission and vision.

 

Help

The service had not the ambition to cover the national level nor to be transferred out of Spain, as it had mainly a local nature.

More Information
includes contacts, publications and accompanying documents

Help

Publications

Kluzer S., Redecker C., Centeno C. (2010), Long-term Care Challenges in an Ageing Society: The Role of ICT and Migrants, JRC-IPTS

Redecker C, Reig J., Carrion T., Martinez S., Armajones M., McCarthy D., Fernandez M. (2010),The potential of ICT in supporting Domiciliary Care in Spain, JRC-IPTS,http://ftp.jrc.es/EURdoc/JRC61083.pdf

Help

Social contact (free): 0034 900 333 666

Dependency Coordinating Unit: Vicepresident of Equality and Wellbeing. Phone: 881 999 224

Province Delegation of the Vice-Presidency of Equality and Wellbeing.